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Benjamin Hicks

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5 results found

  1. Return button in mobile version

    3 votes
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    3 comments  ·  General  ·  Admin →
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    Benjamin Hicks commented  · 

    The report would be easier to reproduce with the phone model, browser, and whether “return” means the browser’s back button or a site button.

  2. Add baking or preparation time to online ordering

    3 votes
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    started  ·  AdminGranbury Solutions (Technical Writer, Granbury) responded

    Hi! Thanks for your comment. We are working on a feature addition now that will allow you to control whether orders can be scheduled up to open/close times or if promise time leeway needs to be considered. This will be part of our next major release later this summer.

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    Benjamin Hicks commented  · 

    Please make the prep-time buffer configurable by location and order type, and apply it at both opening and closing; a fixed buffer may not fit every menu.

  3. Add Functionality to Tip at checkout

    1 vote
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    2 comments  ·  General  ·  Admin →
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    Benjamin Hicks commented  · 

    A custom percentage, plus a custom dollar amount, would cover people whose preferred tip falls between the presets. Keeping the existing buttons as one-tap choices would preserve speed at checkout, and a clear no-tip option avoids forcing a selection.

  4. Store message when setting Holiday Hours

    3 votes
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    Benjamin Hicks commented  · 

    A location-level message beside ordering status could distinguish holiday closures from temporary pauses and tell customers whether phone orders are still available.

  5. Make promise time more prominent on mobile in Modern

    6 votes
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    Benjamin Hicks commented  · 

    Showing the current promise time on the ordering screen, and refreshing it before checkout, would set expectations without making customers hunt for the building icon.