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Christopher Stevens

← Customer Feedback for Granbury

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5 results found

  1. Return button in mobile version

    3 votes
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    3 comments  ·  General  ·  Admin →
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    Christopher Stevens commented  · 

    Device and browser details would help reproduce this: please note the phone model, browser, and whether “return” means the browser’s Back button or a button on the page.

  2. Add baking or preparation time to online ordering

    3 votes
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    started  ·  AdminGranbury Solutions (Technical Writer, Granbury) responded

    Hi! Thanks for your comment. We are working on a feature addition now that will allow you to control whether orders can be scheduled up to open/close times or if promise time leeway needs to be considered. This will be part of our next major release later this summer.

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    Christopher Stevens commented  · 

    A configurable lead time would cover both ends of the day: orders should be scheduled no earlier than opening plus the prep window, and no later than closing minus that window. Per-location settings would help.

  3. Add Functionality to Tip at checkout

    1 vote
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    Christopher Stevens commented  · 

    An “Other” option beside the preset percentages would cover customers who want to tip outside the 10%, 15%, and 20% range. Let them enter a custom percentage and show the dollar amount before payment, so they can check it without doing the math themselves.

  4. Store message when setting Holiday Hours

    3 votes
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    Christopher Stevens commented  · 

    A temporary banner on the ordering page, with separate messages for scheduled closures and paused ordering, would let customers know whether to call or when ordering will resume.

  5. Make promise time more prominent on mobile in Modern

    6 votes
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    Christopher Stevens commented  · 

    Showing the estimated promise time on the menu or cart before checkout, and keeping it visible as it updates, would give customers a clear warning early.