General
5 results found
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Make promise time more prominent on mobile in Modern
The new Modern interface looks amazing! So many issues fixed and it really flows well on mobile.
My main concern is the lack of a prominent promise time on the main screen. If i click the little building icon at the top it will display it but that is not entirely intuitive. Our promise times get insane on the weekends so we don't like the promise time not being displayed until the very end as it may be overlooked or it may frustrate the customer that they went through the whole order process only to find the wait is going…
6 votesThanks for the feedback! We will review to see if there is a way this can be featured more prominently.
Thanks,
Duessa / Thrive Product Team -
Store message when setting Holiday Hours
It would be nice if we could set a message for each location when we have to set holiday hours or have to turn off TOL for the night.
For instance, if we have a planned closure on a Monday we would like to let the customer know why.
Sometimes we just need to turn online ordering off to catch up but would like to let customers know they can still call us, or to let them know our store is still open.
3 votesHi!
Thanks for the suggestion, that makes a lot of sense! I will add it to our wish list for consideration for future developmentThanks,
Duessa / Thrive Product Team -
Return button in mobile version
When click on return button in mobile phone after viewing shopping cart it freezes and website need be refreshed hope this can be fixed soon I assume almost everyone use return button on their phone to go back to last page or at least menus page it helps customer using site even if we get app in future.
Thanks!3 votesHi John,
Thanks for bringing this up, we will do some testing to see what is going on with it!
Regards,
Duessa & Thr!ve Product Team -
Allow cash payment after a set number of deliveries
It would be great to have an option for allowing cash tender after a set number of orders. For phone orders we currently restrict first time deliveries to credit/debit only but allow cash after that. Since implementing this policy we've had very few shady delivery situations. We would like to be able to offer this to TOL users that have registered an account.
2 votesThanks for the suggestion!
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Change "Done Editing" and fractional graphics
It might make sense to a computer programer but it makes little sense to a person that would like to order pizza online. I have a button that says "done editing" on the menu...lol. what does that mean to someone thats ordering pizza? Why do I have some celestial fractional ordering things? what does a half moon mean to a costumer ordering pizza? The list goes on. so dissapointed.
2 votesThanks for your comments PJ. We will definitely consider alternatives to the wording “Done editing” to make it more clear. As far as the fractional half circle / full circle graphics, we chose that because it is fairly standard across most major pizza ordering sites.
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